Business Technology: to Leverage the Convergence of IT & Web for Your Organization

Richard Gagnon, a.k.a. “The Computer Guy”, provides technical support services to businesses that are not quite large enough to have internal Information Technology (IT) or Web Design departments, but savvy enough to realize that these are critical services for their success.

The rapid forward movement in technology development over the last couple of decades has provided more powerful and less expensive options for companies. Gagnon Consulting aims to provide these as well as a wide range of hardware, software and services to keep your company running and enhance its operations. Technology plays into every aspect of a business from accounting to customer communications to product design and development. Gagnon Consulting aims to help your business grow and become as sophisticated as possible while becoming more efficient and appealing to customers. Working together will guarantee you stay informed and will stay ahead in a competitive marketplace.

At Gagnon Consulting, Inc. we understand that the typical business owner thinks of their job as a 24/7 effort. We understand that you are a driven individual who wants – no, must – perform at top levels daily. You derive a great amount of satisfaction and pride from your endeavors. At Gagnon Consulting, we are just like you. We understand that reliability, affordability and honesty are qualities that you strive to provide to your clients, and we believe that you deserve the same from your Business Technology support service.

1. Identify Needs

Address Company Needs and Requirements

2. Procure Equipment

Obtain Necessary Equipment

3. Install & Configure

Wiring of Equipment / Server Closet Setup as well as Hardware Setup for Use

4. Training & Operations

Train Employees for in house Equipment Maintainability / Updates

5. Protect & Preserve

Backups / Disaster Recovery Plan / Virus and Malware Protection

6. Monitoring & Maintenance

View User logs / Remote Access / Troubleshooting

• Web Hosting
• Email Services
• Voice Over IP (VOIP)

• Computer Procurement & Configuration
• Service & Repair

• User Training
• Infrastructure Management
• Disaster Recovery

• Virtual Computers
• Remote Access
• Unified Collaboration